SMS Privacy Policy

Effective August 26, 2025

About Us

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our online and offline services. Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information, please contact us via e-mail at homegrownlawnsco@gmail.com.

What Personal Information We Collect and How We Collect It

We collect personal information that you provide directly to us:

Contact information. If you sign up to receive text messages from us, we will collect your phone number and any other information needed to contact you about the Services.
Payment information. We will not ask you for payment information via text message. All transactions will be conducted in a manner that does not require you to send us your personal financial information.
Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

How We Use Your Personal Information

We use the personal information we collect for the following reasons:

To send you our seasonal promotions, services, or other information about our Services that may be of interest to you.
To reply to your questions, inquiries, or customer service requests or to send notices or updates regarding your scheduled services.
To provide you with information about the Services that you request from us or which we feel may interest you.
To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

How We Share Your Personal Information

We will not share your personal information, including your mobile number, with any third parties for their own marketing or promotional purposes.

We may share your personal information in the following ways:

With our texting service provider who processes your personal information on our behalf when they provide services to us, for example data analytics, research, and marketing.
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Your Marketing Choices

When you sign up for marketing/promotional messages, we use your personal information to help us decide which services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information or bought services from us. If you opt out of receiving marketing messages, we may still send you non-promotional messages. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: homegrownlawnsco@gmail.com.

Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. You can also request that we delete your information at any time, subject to any legal obligations we have to retain it.

Changes to This Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We may update this Privacy Policy in the future. Please come back and check this page from time to time for the latest information on our privacy practices. If we make any significant changes, we will notify you by posting the new policy on our website or by sending you a text message.

Contact Us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

HomeGrown Lawn Care LLC

homegrownlawnsco@gmail.com